HD

Turn an inbox into a real ticket queue.

One queue for every request. Intake forms, assignment, a triage board and resolution times you can see.

Official by Cordango
  • CATEGORY Support
  • FOR Operations teams · Managers · Everyone
FIG.01

What it does.

A queue where nothing gets lost. Requests come in through a form you write yourself, land on one list, get assigned and worked until they are resolved. The job Zendesk does, on a core you own, where the requester is already a person in your company directory.

Use it to

Handle incoming requestsTriage tickets

Useful for

Operations teamsManagersEveryone
FIG.02

A closer look.

FIG.03

How it connects.

This app stands on its own. It uses your shared company data and needs nothing else installed.

FIG.05

Details.

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Start with Helpdesk.

Every app here installs on its own and works on its own. Adding a companion is what makes both do more.