# Internal tools platform: build internal tools without another silo

> Build internal tools from a description. Support queues, approval trackers, asset registers and onboarding land on one company platform, sharing the same people, permissions and history.

Source: https://www.cordango.com/internal-tools/
Language: en

INTERNAL TOOLS

# Build internal tools without adding another system.

Support queues, approval trackers, asset registers, the holiday planner. Every company needs a dozen of these and none of them is worth a procurement cycle. Cordango builds them from a description, onto a company platform that already knows your people.

[Book a demo →](https://www.cordango.com/contact/) [The five-tool problem →](https://www.cordango.com/internal-tools/#five)

Internal tools One foundation

\# five tools, one company ✔ support queue reads your customer records ✔ approval tracker reads your reporting lines ✔ asset register reads your people ✔ holiday planner reads your teams ✔ ops dashboard reads all four \= one directory one permission model one history

## Five useful tools, or five databases.

Internal tools rarely arrive as a project. Somebody needs to track something, a spreadsheet appears, it works, and a year later six people depend on it. Do that five times and you have five databases, five permission models, five owners and five versions of the same customer list.

The tools were never the problem. The foundation under each one was, because each tool brought its own. Cordango gives the five capabilities a single foundation: the same people, the same organizations, the same roles and the same history, in place before the first tool exists.

-   ONCE One people directory, not one per tool
-   ROLES Permissions enforced by the platform, not written into each app
-   OWNED Each tool belongs to the company, with a named successor
-   LOG One field-level history across all of them

[The company foundation underneath →](https://www.cordango.com/platform/)

## The internal tools companies build first.

Most of these already exist as real Cordango apps you can look at.

SUPPORT 

#### Support and ticket queues

An inbox becomes a queue with statuses, an assignee and a history that survives the thread. [See the Helpdesk app](https://www.cordango.com/templates/helpdesk/).

CUSTOMERS 

#### Customer records the queue can read

Deals, contacts and accounts, on the same Organization record the support queue opens. [See the CRM app](https://www.cordango.com/templates/crm/).

JOINING 

#### Onboarding and time off

A first week that is a checklist against a real person record. [Onboarding](https://www.cordango.com/capabilities/onboarding/) and [time off](https://www.cordango.com/capabilities/pto/).

APPROVALS 

#### Approval trackers

A request, a threshold, the right manager, a decision and the reason it was made, kept on the record rather than in an inbox.

ASSETS 

#### Asset registers

What the company owns, who has it and when it comes back, assigned against the same people directory everything else uses.

OPS 

#### Operations dashboards

One screen across every tool, because they were never separate to begin with. [One dashboard](https://www.cordango.com/dashboard/).

## When another platform fits better.

— worth saying plainly

Cordango is a managed service built for the people who understand the process rather than the platform. That is a real trade and it does not suit every team.

If a developer team needs SQL and JavaScript against databases you already run, Retool, Appsmith and ToolJet are built for exactly that. If you have to own the infrastructure, they self-host and we do not. If the requirement is deep integration into systems you already operate, that is their strength rather than ours. We would rather you knew that before the trial than after it.

-   CODE Maximum SQL and JavaScript control lives elsewhere
-   HOST Cordango is a managed service. If you must own the infrastructure, they win that row
-   CANVAS If what you want is a visual low-code canvas, that is a different product

[The comparisons, with sources →](https://www.cordango.com/vs/)

NEXT

## Bring the tool that still lives in a spreadsheet.

A live session on your own process. One internal tool built, used and changed, in about 30 minutes.

[Book a demo →](https://www.cordango.com/contact/) [How generating an app works →](https://www.cordango.com/generate/)
